16 September

Pinterest’s Clear Friendship Emails

I am sure other companies do this as well… but since the email arrived from Pinterest and caught my attention, I will credit Pinterest here and realize other examples will be forwarded my way!

Many socially-enabled sites (ie Facebook Connect, Twitter Oauth) send notifications when friends join the service. Sometimes those friends are not connected with you on the new service – but the notification is done to spark the connection. And in other cases, the connection is automatically forged (ie Quora – which was helpful with early virality).

Depending on the relationship, language, etc – both can be confusing to new users. I give Pinterest credit with the below example because it very clearly defines a relationship: a “Facebook Friend” has joined Pinterest. That may seem like a minor point – but it is much clearer than directly creating an on-Pinterest friendship and/or only using his name.

I get daily emails from services alerting me of new friends, followers, etc. This is a very minor way to add context and clarity.

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