Announcing Dogpatch Labs Palo Alto & Europe
September 29, 2011 – 8:27 am | 349 Comments

In early September, we got the unfortunate news that the San Francisco Port Authority was closing Pier 38 (home to Dogpatch Labs San Francisco).

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Articles in Social Media

Starbucks Releases New Coffee Brew: Blonde Roast. Runs a Clever Facebook, Twitter Campaign.
January 11, 2012 – 10:24 am | Comments Off
Starbucks Releases New Coffee Brew: Blonde Roast. Runs a Clever Facebook, Twitter Campaign.

This is a fun, light post from always-socially-creative Starbucks.
Starbucks is unveiling a new coffee brew (the Blonde Roast) tomorrow (January 12th). In an effort to promote the new roast, they have created a social campaign …

Klout, Perks and Packaging.
January 10, 2012 – 10:34 am | Comments Off
Klout, Perks and Packaging.

During the holiday season, why not write about great packaging? (a theme I have written about before)

Redbox SMS Program: Users Get Discounts; Redbox Gets Marketing Channel.
January 5, 2012 – 10:00 am | One Comment
Redbox SMS Program: Users Get Discounts; Redbox Gets Marketing Channel.

I write a lot about Redbox, in part because I am frequent users and in part because they are terrific marketers. Here’s yet another example of Redbox leveraging SMS to drive promotions (and to collect …

iTunes Best of 2011 is Curated by Apple. Time for Retails to Curate with Social Data.
December 28, 2011 – 10:48 am | Comments Off
iTunes Best of 2011 is Curated by Apple. Time for Retails to Curate with Social Data.

It’s that time of year when iTunes – and countless other retailers / merchandisers – publish their “Best of 2011″ lists. It’s fun to review the lists, particularly when a great merchant / voice crafts …

Hulu’s New Social Sharing Gives Visual Control
December 26, 2011 – 3:45 pm | 2 Comments
Hulu’s New Social Sharing Gives Visual Control

Hulu has introduced a new sharing mechanism that does two things:
1. It allows users to comment specifically on ‘moments’. That then publishes the specific scene to your Facebook wall and stores your comment at the …

Facebook Testing “Listen” Buttons in the Ticker
December 21, 2011 – 8:37 am | 3 Comments
Facebook Testing “Listen” Buttons in the Ticker

Below is a screenshot of Facebook testing new listen buttons in the news ticker alongside music apps like Spotify.

Bonobos Adds a Clever Twist to Viral Contest, Sharing.
December 20, 2011 – 4:46 pm | Comments Off
Bonobos Adds a Clever Twist to Viral Contest, Sharing.

Bonobos is currently running a viral giveaway on Facebook: Win a Wardrobe. Giveaways on Facebook aren’t unique – they are great ways to drive Facebook fans, sharing and awareness.

Fitness 2.0 as Demonstrated by P90X’s New iPhone App.
December 19, 2011 – 1:28 pm | 2 Comments
Fitness 2.0 as Demonstrated by P90X’s New iPhone App.

By now you have surely heard of P90x – the ultra-popular home workout program that become famous for the never-ending infomercials. After the success of P90x, parent company Beachbody recently released P90x 2… and in …

Facebook Messages: Uncomfortably Somewhere Between Chat, Messages & Email.
December 18, 2011 – 9:41 am | Comments Off
Facebook Messages: Uncomfortably Somewhere Between Chat, Messages & Email.

Two weeks ago I wrote that it’s time for Facebook to rethink email. Facebook messages is currently a hybrid between chat and lightweight email. Considering that each of us have Facebook email addresses (ie ryanspoon@facebook.com), …

Even Groupon, the King of Conversions, Battles Clutter
December 16, 2011 – 10:15 am | Comments Off
Even Groupon, the King of Conversions, Battles Clutter

I often give the advice of studying web leaders and learning from what they are great at. For instance, Amazon is unrivaled in the ease of navigation, findability and user experience. For user acquisition, onboarding …

Markers Mark Ambassador’s Club & Creating a VIP Customer Program
December 14, 2011 – 8:41 am | 2 Comments
Markers Mark Ambassador’s Club & Creating a VIP Customer Program

I was introduced to Maker’s Mark Amabassador Club by my friend Chaz Yoon (LivingProof.com, previously a colleague at eBay). Chaz described it as one of the most unique and compelling “VIP customer” programs.

Don’t Stop at Onboarding New Users. Example from Foursquare.
December 13, 2011 – 8:52 am | Comments Off
Don’t Stop at Onboarding New Users. Example from Foursquare.

I rarely visit Foursquare.com (it’s one of those destinations that is almost entirely mobile). Nevertheless, Foursquare is doing very interesting stuff on its .com and is clearly focused on using the web to build out …