Announcing Dogpatch Labs Palo Alto & Europe
September 29, 2011 – 8:27 am | 349 Comments

In early September, we got the unfortunate news that the San Francisco Port Authority was closing Pier 38 (home to Dogpatch Labs San Francisco).

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Use Facebook Connect to Eliminate Mobile App Registration, Login
April 29, 2011 – 8:37 am | 186 Comments
Use Facebook Connect to Eliminate Mobile App Registration, Login

I have two mobile application pet peeves:
1. when the first thing I see is a registration flow.
2. and when the registration doesn’t use Facebook’s steamlined flow.

Three Reasons Why Facebook Deals is Important.
April 27, 2011 – 8:03 am | 601 Comments
Three Reasons Why Facebook Deals is Important.

Three visual reason why Facebook Deals shouldn’t be overlooked… despite being a day old and despite the large lead of Groupon and LivingSocial.

Having to Unlearn Twitter to Learn Tweetbot… A Designer’s Dilemma
April 24, 2011 – 12:08 pm | 349 Comments
Having to Unlearn Twitter to Learn Tweetbot… A Designer’s Dilemma

After reading the rave reviews, I traded in Twitter’s iPhone App for Tweetbot. It’s great – glossy, fast and customizable.

Twitter Promotes Mobile Apps & SMS To Logged-Out Users. Smart.
April 21, 2011 – 4:37 pm | 300 Comments

A little over a year ago, I wrote about Facebook’s post-logout promotion of Facebook Mobile – which helped to significantly increase iPhone usage (+20% in a week).

Meanwhile, another giant social / mobile player is …

Twitter Promoted Tweets & Effective Real-Time, Event-Based Advertising
April 19, 2011 – 10:22 am | 597 Comments
Twitter Promoted Tweets & Effective Real-Time, Event-Based Advertising

For much of today, my blog was unaccessible because Media Temple had a far-reaching outage.
After unsuccessfully trying to reach my site, I was made aware of this through Twitter (why no email correspondence?)… with …

Much to Learn from the NBA’s Facebook Fan Page
April 16, 2011 – 8:54 am | Comments Off
Much to Learn from the NBA’s Facebook Fan Page

When asked who does the best job of managing their Facebook page and community, I recommend looking at two pages:
- for e-commerce: ShoeDazzle (and yes, it’s a Polaris company)
- for media and big brand: the …

Introducing ShoeDazzle Casual Chic
April 13, 2011 – 9:13 am | 292 Comments

Very excited to introduce ShoeDazzle’s Casual Chic Collection. Same great experience and proposition…. just a new look and line!
You can learn more at ShoeDazzle.com and on Facebook.

Facebook Testing, Promoting Around Proximity
April 13, 2011 – 8:38 am | 270 Comments
Facebook Testing, Promoting Around Proximity

Below are two Facebook promotional units that I have seen more of:
1. Friends in City, State
2. Friends’ Popular Places

For Social Ads, Voice and Relevance are more Important than Just Reach.
April 11, 2011 – 4:57 am | 351 Comments
For Social Ads, Voice and Relevance are more Important than Just Reach.

This Twitter post / ad from Darrelle Revis of the New York Jets is a reminder that ads need to be relevant. And relevancy is a function of voice AND message. This is precisely why …

Nike Golf’s Facebook Contest Promotes the Masters & their new 20XI Golf Balls
April 8, 2011 – 10:01 am | 726 Comments
Nike Golf’s Facebook Contest Promotes the Masters & their new 20XI Golf Balls

In time for the PGA Masters, Nike ran a daily Facebook promotion for their 20XI golf balls. Nike Golf’s 450,000 Facebook fans could win one of 25 sleeves of their exclusive Masters edition 20XI golf …

My Response to Mark Cuban’s: Does ESPN.com Have a Twitter Problem?
April 3, 2011 – 9:44 am | 6 Comments
My Response to Mark Cuban’s: Does ESPN.com Have a Twitter Problem?

Whether you are a sports fan or work in media, Mark Cuban’s “Does ESPN.com have a Twitter problem?” is a relevant, good read. Cuban argues that ESPN is struggling with social media because their writers …

Redbox’s Email Strategy: Reward Users for Engagement
April 3, 2011 – 6:58 am | 36 Comments
Redbox’s Email Strategy: Reward Users for Engagement

I write a lot about email marketing campaigns and best practices… in part because it is such a vital, under-discussed lever for marketers (primarily for engagement / retention). But also because I get so many …