Introducing: Mastering Facebook in Kindle and Paperback
February 21, 2012 – 8:53 am | Comments Off

I’m excited to announce that I’ve turned the last 2+ years of Facebook blog posts into a book focused on Facebook: exciting campaigns, product development, virality, and platform developments. There are 200+ screenshots in the …

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8 Quick Thoughts on Facebook’s Big Week.
September 25, 2011 – 7:37 am | 62 Comments
8 Quick Thoughts on Facebook’s Big Week.

A handful of quick, disorganized thoughts on Facebook’s announcements / releases this week:
Immersive
The activity ticker is immersive and really amplifies ‘viral’ potential. I have ‘liked’ (and listened and read and soon to be much watched, …

Ahead of Facebook’s F8, Changes Galore Roll Out
September 21, 2011 – 8:18 am | 390 Comments
Ahead of Facebook’s F8, Changes Galore Roll Out

Ahead of F8, Facebook has rolled out several changes … which is rather remarkable considering how many updates / features and how significant some are. To do it a couple days ahead of F8 is …

In the River with Twitter Images & Facebook Messenger
September 16, 2011 – 9:19 am | 25 Comments
In the River with Twitter Images & Facebook Messenger

A post I drafted a few weeks ago and never published… better late than never (I think!)
Two good examples of In the River promotions for two new, relatively off-stream product launches:

Facebook Subscribe: Opportunity for Publishers & Online Voices
September 15, 2011 – 7:57 am | 339 Comments
Facebook Subscribe: Opportunity for Publishers & Online Voices

Yesterday Facebook announced their Subscribe feature (you can read more from Facebook here). It is an important step as it changes the relationship of users: friends, followers, two-way delivery, etc.
It is also interesting that …

Amazon Navigation Menu Features Dynamic Promotions
September 9, 2011 – 7:42 am | 13 Comments
Amazon Navigation Menu Features Dynamic Promotions

In addition to Amazon’s navigation menu promoting its digital properties ahead of the core business… notice anything interesting?
It features dynamic taglines for three of the core properties:
- MP3s & Cloud Player: 16m available songs
- …

Facebook Login, Again a Conversions Boost
September 6, 2011 – 9:12 am | 384 Comments
Facebook Login, Again a Conversions Boost

I’ve written about the benefits of using Facebook connect as a registration path:

1. it’s becoming universal and therefor familiar

Different Emails for Different Users, Usage. Facebook Demonstrates
August 29, 2011 – 11:53 am | 371 Comments
Different Emails for Different Users, Usage. Facebook Demonstrates

When done effectively and appropriately – email is a marketer’s most powerful retention tool.
Here is an example from Facebook that demonstrates both effective and appropriate email marketing. The key: deliver different emails to different users …

Word With Friends User Onboarding
August 28, 2011 – 2:14 pm | 2 Comments
Word With Friends User Onboarding

I’ve written about the importance of using user-segmentation to deliver unique user / site experiences and email marketing. Here’s a brilliant example of Zynga’s Word With Friends (the mega-popular Facebook & mobile Scrabble game).
Obviously …

Groupon’s Post Purchase Prompts. As “In the River” as it Gets.
August 26, 2011 – 5:36 am | 397 Comments
Groupon’s Post Purchase Prompts. As “In the River” as it Gets.

Great example of “in the river” promotion by Groupon (one of the very best at conversions and promotions). It doesn’t more “in the river” than the post-purchase screen… and it doesn’t distract the user during …

Twitter In Line Friend Suggestions – Chance to Expand for Brands? Charge?
August 23, 2011 – 7:58 am | 385 Comments
Twitter In Line Friend Suggestions – Chance to Expand for Brands? Charge?

Most of my Twitter usage is through mobile (as I suspect is the case for many). So excuse me if this is old news
When you follow someone on Twitter, it immediately expands to reveal others …

Google Adds Persistent Header, Footer to New Gmail Theme.
August 1, 2011 – 8:11 am | Comments Off
Google Adds Persistent Header, Footer to New Gmail Theme.

Persistent headers / footers have become common, hip design treatments. It of course makes sense: actionable links / content follow you throughout the page… so better navigation is always nearby & easy.

iOS5: Apple’s Web ‘Reader’ is Awesome. But Also a Trojan Horse for Ads?
July 17, 2011 – 8:18 am | 358 Comments
iOS5: Apple’s Web ‘Reader’ is Awesome. But Also a Trojan Horse for Ads?

It’s been a year of chess moves between Google, Apple, Facebook and Twitter. For example, look at the last few weeks alone:
- Google+ launches as Google’s social effort (and its good)
- iOS5 is announced with …