I have criticized Apple’s email marketing efforts before (here and here)… but this one takes the cake:
Your iPhone 3G hardware coverage is about to expire
Don’t say good-bye.
Extend your coverage with the AppleCare Protection Plan.
This email …

Early indications are that the iPhone 3GS launch has been a success - there were “100,000s of pre-orders” and, thanks to Apple’s pre-launch reservations and purchases, the experience was clean and efficient. But just as …

On a day when data was released surrounding the Palm Pre’s launch and Apple announced the iPhone 3GS, the clear loser was the Palm Pre and its carrier.
Palm: -6.5%
Sprint: -2.9%
Apple: -0.6% (rebounded from -3% after …

Want proof that mobile is atop everyone’s mind? First, I was part of a great dinner last night with twelve or so valley entrepreneurs… without forcing the topic, the conversation quickly turned to:
- the iPhone
- …

Blackberry is suffering from it’s 3rd service outage in 9 months - and it’s second in as many weeks… hopefully this isn’t a trend.
While the outage was noticeable, everything is running ‘relatively’ smoothly now - …

When Verizon released their plans for a $99 all-you-can-talk plan, I instantly wrote that it was tempting enough to lure me away from AT&T. I concluded that I’d wait a little to see AT&T’s reaction… …

I never thought I would say this… but I officially have Verizon envy.
Don’t get me wrong - I love my Blackberry Curve, AT&T has great customer service and, in the bay area, the service is …

Starting March 30th, AT&T is raising SMS and MMS rates by $0.05 to $0.20 and $0.30 respectively… which is absurdly expensive considering that the actual cost of an SMS message to the carrier is close …