In early September, we got the unfortunate news that the San Francisco Port Authority was closing Pier 38 (home to Dogpatch Labs San Francisco).
Read the full story »The Zappo’s security breach of a couple weeks ago was a reminder that your online passwords, data and activity are vulnerable… and to change your passwords often!
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I spent time working at Philz Coffee yesterday (now in downtown Palo Alto – and if you haven’t enjoyed Philz… hurry. It’s amazing coffee).
Note: This article originally appeared on TechCrunch (“14 Steps to Successful SEO for Startups”).
For startups, it is dangerous to entirely separate product and marketing – both strategically and organizationally. A great product isn’t overly useful …
Before the holiday, I wrote that Facebook was testing “listen buttons” in the Ticker. I commented that it was sure to boost activity and conversions… but what happens when the ‘action’ graph expands and there …
I don’t claim to be great at email… But I am *way* worse on Facebook messages.
It is embarrassing how many emails I have missed over the months… and I should get some blame for …
Note: This article originally appeared on TechCrunch (“5 Ways for Startups to Grow Their Brands on Twitter”).
Last week I began an effort to answer those questions I get asked most frequently, starting with how to …
Last week I wrote a post about the the balancing act of revenue versus user experience. These tug of wars appear all the time, for instance – while at eBay, I used to think a …
This is a fun, light post from always-socially-creative Starbucks.
Starbucks is unveiling a new coffee brew (the Blonde Roast) tomorrow (January 12th). In an effort to promote the new roast, they have created a social campaign …
During the holiday season, why not write about great packaging? (a theme I have written about before)
Note: This article originally appeared on TechCrunch (“How To Create An Early-Stage Pitch Deck For Investors”).
It is the first in a series of posts / decks that I will be doing on those questions …
I write a lot about Redbox, in part because I am frequent users and in part because they are terrific marketers. Here’s yet another example of Redbox leveraging SMS to drive promotions (and to collect …
I’m perplexed by best buy. Terrific customer service, convenience and return policy (30 day, return anything – no questions). But high pricing (see hdmi cables and blu rays) and limited inventory (other than tvs).
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