Announcing Dogpatch Labs Palo Alto & Europe
September 29, 2011 – 8:27 am | 349 Comments

In early September, we got the unfortunate news that the San Francisco Port Authority was closing Pier 38 (home to Dogpatch Labs San Francisco).

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Zappos Security Breach a Reminder that Facebook is the Web’s Identity
January 25, 2012 – 5:12 pm | No Comment

The Zappo’s security breach of a couple weeks ago was a reminder that your online passwords, data and activity are vulnerable… and to change your passwords often!
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Philz Coffee, Free Wifi and Facebook Fans
January 23, 2012 – 6:42 pm | No Comment
Philz Coffee, Free Wifi and Facebook Fans

I spent time working at Philz Coffee yesterday (now in downtown Palo Alto – and if you haven’t enjoyed Philz… hurry. It’s amazing coffee).

14 SEO Tips for Startups
January 21, 2012 – 3:57 pm | 2 Comments

Note: This article originally appeared on TechCrunch (“14 Steps to Successful SEO for Startups”).
For startups, it is dangerous to entirely separate product and marketing – both strategically and organizationally. A great product isn’t overly useful …

Well This Appeared Atop my Facebook Newsfeed Today
January 18, 2012 – 12:07 pm | Comments Off
Well This Appeared Atop my Facebook Newsfeed Today
Be Actionable. Be Different. Facebook Listen & Read Buttons & Google Offers as Examples.
January 18, 2012 – 10:03 am | Comments Off
Be Actionable. Be Different. Facebook Listen & Read Buttons & Google Offers as Examples.

Before the holiday, I wrote that Facebook was testing “listen buttons” in the Ticker. I commented that it was sure to boost activity and conversions… but what happens when the ‘action’ graph expands and there …

More Thoughts on Facebook Messages / Facebook Email
January 16, 2012 – 7:44 am | Comments Off
More Thoughts on Facebook Messages / Facebook Email

I don’t claim to be great at email… But I am *way* worse on Facebook messages.
It is embarrassing how many emails I have missed over the months… and I should get some blame for …

How to Grow Your Brand on Twitter. 5 Overarching Guidelines. Tons of Examples.
January 15, 2012 – 9:45 am | Comments Off
How to Grow Your Brand on Twitter. 5 Overarching Guidelines. Tons of Examples.

Note: This article originally appeared on TechCrunch (“5 Ways for Startups to Grow Their Brands on Twitter”).
Last week I began an effort to answer those questions I get asked most frequently, starting with how to …

Facebook Moving Sponsored Posts Above Ticker? Always a Balancing Act
January 13, 2012 – 8:23 am | Comments Off
Facebook Moving Sponsored Posts Above Ticker? Always a Balancing Act

Last week I wrote a post about the the balancing act of revenue versus user experience. These tug of wars appear all the time, for instance – while at eBay, I used to think a …

Starbucks Releases New Coffee Brew: Blonde Roast. Runs a Clever Facebook, Twitter Campaign.
January 11, 2012 – 10:24 am | Comments Off
Starbucks Releases New Coffee Brew: Blonde Roast. Runs a Clever Facebook, Twitter Campaign.

This is a fun, light post from always-socially-creative Starbucks.
Starbucks is unveiling a new coffee brew (the Blonde Roast) tomorrow (January 12th). In an effort to promote the new roast, they have created a social campaign …

Klout, Perks and Packaging.
January 10, 2012 – 10:34 am | Comments Off
Klout, Perks and Packaging.

During the holiday season, why not write about great packaging? (a theme I have written about before)

How to Create an Early-Stage Pitch Deck
January 7, 2012 – 2:26 pm | 2 Comments
How to Create an Early-Stage Pitch Deck

Note: This article originally appeared on TechCrunch (“How To Create An Early-Stage Pitch Deck For Investors”).
It is the first in a series of posts / decks that I will be doing on those questions …

Redbox SMS Program: Users Get Discounts; Redbox Gets Marketing Channel.
January 5, 2012 – 10:00 am | One Comment
Redbox SMS Program: Users Get Discounts; Redbox Gets Marketing Channel.

I write a lot about Redbox, in part because I am frequent users and in part because they are terrific marketers. Here’s yet another example of Redbox leveraging SMS to drive promotions (and to collect …

Perplexed by Best Buy
January 3, 2012 – 9:54 pm | One Comment

I’m perplexed by best buy. Terrific customer service, convenience and return policy (30 day, return anything – no questions). But high pricing (see hdmi cables and blu rays) and limited inventory (other than tvs).