Checking-In: The Geo-coded Status Update

Two excellent posts on the current status of geo-location companies by Robert Scoble and Hunter Walk (both bloggers are great and their blogs are must reads). Scoble argues that industry-first Foursquare is being squeezed by Gowalla (best UI) and Booyah's MyTown (best gameplay and my personal favorite!).

Hunter argues that, considering their rapid growth, there is room for Foursquare assuming they move beyond 'utility' and into an experience:

"If they get reduced to being a utility ("publish location") or end up focused on too narrow a group of users, they'll get passed by general purpose geo services or social networks on one side and out innovated by gowalla, mytown, etc on the other. [read more]" Both Hunter and Scoble are spot-on: Foursquare, Gowalla and others need to build social and/or finding experiences beyond the 'check-in'. Consider that Foursquare has 1,000,000 weekly check-ins. That's significant size and growth. But when Facebook and Twitter turn geo-coding on, they will dominate by volume (and I have written about this before): on Facebook, 40,000,000 users update their status each day.... and 20% of Facebook users are on their mobile platform. "Check-ins", whether passive or active, will be massive. Between Facebook, Twitter, and the development on their platforms - the "check-in" will be commoditized (and that doesn't include Google, Yelp and other big players).

That is why I believe that the gameplay is so critical: it creates an experience beyond the 'check-in' that is part social, part gaming and part finding. Booyah's MyTown is a terrific example: in an interview with Scoble, CEO Keith Lee said that the average MyTown user (and there are 850,000+) spends 50 minutes per day. Clearly there is more to it than 'checking in'... and the Booyah team's background is in traditional gaming: Blizzard, EA, etc.

Another way to think about it: Facebook's power is in the social graph and the experience they have created... not in the 'status update' itself. Surely statuses are a core part of Facebook, but status updates exist on numerous websites and in various forms. The conversation is powerful in part because of where it sits, the network it is in and the responses that it generated. The act of checking-in should be thought of similarly... after all, in its simplest form, it is a status update with a geo-code appended to it.

MyTown Social Gaming Strategy

MyTown is best described as Zynga meets Foursquare. Take the best aspects of social gaming (Zynga) and combine them with location based networking (Foursquare, Gowalla, Yelp) and you have MyTown: a game that awards points based on live social game mechanics built atop location-based check ins. You can own real properties (akin to being the mayor) and then collect rent (similar to Mafia Wars, Farmville) based on popularity and live activity (again like Foursquare).

MyTown's point structure is particularly clever and powerful because it creates an incentive structure predicated on routine usage and social sharing. Two great examples that were perfected by Zynga:

1. Deprecation. Farmville is the master of this: because rents cap out at a specific amount, users must collect rent regularly (ie hourly) to maximize potential revenues. As a proxy, if you do not return to harvest your crops in Farmville, they actually deprecate. 2. Social Sharing. Check-ins are rewarded with points (ie 150 points). But large bounties are provided for social actions like: connecting the MyTown account to Facebook Connect, broadcasting your location via Facebook and/or Twitter, and adding commentary on the location.

Below is a strategy to MyTown from town billionaire Kirk Nguyen. Fascinating stuff:

Try to maximize your points payload with multipliers. It's a combination of using multiple multipliers, obtaining the multipliers that yield the most return, and holding out until your base check-in worth is substantial enough (think long-run diminishing returns).

Upgrade as soon as you can, but it starts to get costly after level 5 or 6. Once the upgrade cost got to $7+ million, I bought free upgrade power-ups to maintain my cash for purchasing properties padding my towns total worth.

Finally, keep an eye on trending, number of owners, and popularity - ESPECIALLY popularity: it determines the maximum property value and maximum rent cap.

And if you want to stay on top of the leaderboards for your properties (and other non-owned properties), only keep local properties in your stable. I was in SF last night and bought some high-value properties, but then realized that I couldn't buffer my leaderboard weight for them when I got back into San Jose. I'll probably sell them sometime soon. Oh well, see ya Adidas Concept Store!

All in all, I try for check-ins worth between 45k-60k points, single-ownership of long-lasting, high-popularity businesses, and I collect all 20 of my level 11 property rents with one click.

Once you start rollin', you'll see how ingenious Booyah!'s micro-transaction business is. They made it very accessible and compelling.

My town is worth $2.5 billion, but I feel I could be doing better.

Good luck and happy hunting!

Yelp's Augmented Reality Easter Egg: An iPhone App First

While you might disagree with Yelp's method of getting their new iPhone Application upgrade through Apple's review process - the fact remains that Yelp has innovated and pushed the boundaries from a consumer, development and process perspective.

To access the Yelp's Augmented Reality mode, download the new application version and shake your iPhone three times. The "Monocle" mode will activate as an easter egg:

monocle Once Monocle mode is enabled, the application combines the iPhone's camera, compass, GPS and Yelp's content. So depending on the direction of where the camera is pointed and where you are located, Yelp overlays the camera with nearby restaurants, bars, stores, etc. It is an interesting experience that is as much a novelty as it is useful... but there are applications of this experience that certainly do make sense: social, commercial and informational. The challenge will be threefold:

1. Simplicity: the user experience can be overwhelming. Presenting it in a clear, user-friendly (aimed at more than early-adopters) is critical for adoption and sustained usage.

2. Content: presenting the right content in the right format is challenging considering the screen size, the actively changing background and the need for geographically relevant content.

3. Technology: The battery, screen and device-size all pose various issues.

yelp-augmented-reality-iphone-app yelp-augmented-reality

Ordering Pizza Officially Moves Online

Wondering why you are now getting more Pizza Hut, Domino's and Papa Johns emails?

eMarketer reports that "the average online pizza order is $6 to $9 higher than the average telephone order." The research suggests (as one would expect) that ordering online is an easier, more enjoyable experience than dealing with people over the phone: "online customers had a more leisurely experience than did phone customers, and that having access to the entire menu let them order without feeling rushed, resulting in the higher totals."

Sure - this research seems obvious, but:

- + $6-$9 per pizza order is quite significant ... that's nearly another pie per order - It speaks to the importance of customer service, having digital menus and being able to control the experience - This speaks well for upstarts like GrubHub, Yelp and Google / Yahoo Local - I now understand why I get more-than-weekly emails like the one below (and I suspect it will get worse!)

Pizza Hut Pizza

5 Up, 5 Down - Loving FriendFeed, Bebo, Podcasts, WordPad and Amazon

What I'm Loving: FriendFeed: Brilliantly simple and effective.

Bebo: started using it for Widgetbox purposes, but I have been very impressed by the quality of the site and their new open platform (which I actually prefer to Facebook's). I actually think that Bebo takes the best of Facebook and the best of MySpace - not too clean and not too dirt. Also - rumors just broke that Bebo was acquired for $1b)

iTunes Podcasts: Can't stand the interface (and I'll continue to complain to my Apple friends until it's updated)... but I am addicted to podcasts and rarely listen to music these days.

Notepad and WordPad: I find myself doing my writing and note-taking in notepad and wordpad. It's light-weight and simple... much the same reason I use GTalk. And the more I work with html files and ftp, the more troublesome MS Word becomes.

Amazon: If you know me well, you know I love Amazon (easily my favorite website). This past week I've bought: rechargable batteries, dog toys, dog food, cereal, razors and more on Amazon. They all arrived in 24 hours and cost less than buying them at Safeway.

What I'm Not Loving:

Google Analytics: Why can't I receive real-time updates? I'd be willing to pay for that... And why not at least timestamp the last update?!

Yelp: I thought it was just me, but other friends noted similar behaviors - I'm starting to sense that the quality of reviews is dropping rather significantly... troubling trend if true.

Netflix: Feels like it hasn't been updated in ages. The finding experience was once cutting edge but now utterly useless. Try finding upcoming titles within a specific genre (ie Blu Ray) - I dare you.

SideStep: Not a direct comment on SideStep because I love the UI / UE... but as more lower-cost airlines refuse to integreate with the aggregators (Jetblue, Southwest, etc), I find sites like SideStep less useful.

Elance: I love Elance - but I am not loving their new site design. Great example of a redesign that is so radically different that it shocks users accustomized to the old design. This may be a better site design, but it is so inconsistent that I find the site unusable!