ESPN's Grantland & Bill Simmons Show How Publisher Networks Can & Should Leverage Twitter

I've written a fair amount about how publishers should be better leveraging Twitter, Facebook Subscribe, and social products... and even tailored it to verticals like sports. Here is an example of good work by ESPN and their new Grantland property. It's applicable to any publisher who is a network of content producers and/or sharers... and that is the majority of all publishers.

While this is a visual example of how to connect your content producers / sharers, it is also a reminder for brands to think of themselves as a connected network of individuals whose job is, in part, to be part to build the larger entity. This in turn drives more traffic to the overarching brand and builds the individuals beneath.

How it works:

First, Grantland is a new brand / destination (85k followers) operated by ESPN and managed by uber-popular Bill Simmons (1.5m followers). Grantland content is produced by a variety of ESPN personalities, celebrities, etc... and many pieces of content are collaborations between multiple voices.

When content goes live on Grantland (and it does several times a day), all associated personalities promote it. But they do it in more effective way than just retweeting @Grantland33's post. Someone will announce the article and include the collaborator's Twitter handles. Those users then reply in a conversational - but still promotional - manner.

The result:

- Grantland and it's contributors are actually followable... if everyone was a circular retweet, this would not be the case. - Grantland got itself off the ground by leveraging larger voices like Bill Simmons and ESPN's top-level brand - It in turn promotes its contributors - Who in turn promote their associates and their brand - Everyone wins as followings grow and content is effectively shared

Twitter Search May Surprise You

Notice anything about the below screenshot of a Twitter search? Only two of the tweets actually contain the search query ("Peyton Hillis").... but all of the returned tweets are relevant and discuss "Peyton Hillis" on the linked landing page. This obviously means that: 1. Twitter (either directly or via partnership) is indexing landing pages and associating that content with the on-Twitter search query

2. Twitter search is far, far more valuable than it once was: a text match within 140 characters. And as 25% of all tweets include a link (thanks Quora), this is a big deal

3. I need to figure out if Peyton Hillis is starting today's game!

Facebook's Bud Light Ad Unit: A Mini Fan Page

Almost exactly two years ago, Facebook introduced a series of new ad units around gifting, polling, liking, etc. Two years later, here is a view of the new Facebook Bud Light campaign - which is an expanded unit and includes several social functions.... think of it as a miniaturized fan page: the unit contains / enables all of the core functionality a page does. The single sponsored unit contains: - Your friends who like the the page - A link to the advertiser's page - Related posts - A link to the advertiser's album - A larger-than-normal photo from the album - Expandable likes and comments - A like button - Ability to comment in-line

Ahead of Facebook's F8, Changes Galore Roll Out

Ahead of F8, Facebook has rolled out several changes ... which is rather remarkable considering how many updates / features and how significant some are. To do it a couple days ahead of F8 is fascinating because it suggests bigger updates are coming. Tomorrow will be fun. I love the new photo layout... screams mobile! Also like the persistent header

And here is the welcome screen for a user's first experience with the new updates

"So Far Facebook Has the Best Follower to Click Ratio", Kevin Rose

I recently touched on the potential importance of Facebook Subscribe, Facebook Subscribe: Opportunity for Publishers & Online Voices... and here is why Subscribe is important and not simply a "me too" product: - it is a natural fit for the Facebook environment - it gives personalities and big voice (subscribe is for personalities what pages is for brands) - it is driving real engagement and traffic (see below)) - which means that users are liking it - both the voice and the reader

ESPN Brings Twitter into Fantasy Football App. Getting Closer.

In April, I wrote a response to Mark Cuban's "Does ESPN.com have a Twitter Problem". My premise was that Twitter is a huge, (relatively) under-utilized platform for ESPN to break news, engage with fans and share unique content. ESPN doesn't have the perfect solution yet -but Twitter is clearly an opportunity and not a threat. Here is a screenshot from ESPN's fantasy football app (which I used quite a bit this week - it's a big improvement over last year).

It is worth showing because it demonstrates the value Twitter can bring to ESPN properties ... and the fact that great integrations take work.

Twitter is perfect for ESPN's numerous analysts to break and deliver fantasy related news: injuries, predictions, chats, etc. And it happens at a speed and in a format that translates better here than in article format.

However, ESPN (and other content publishers) need think about more than delivering the tweets. As important as having users read is having users interact. Each of the ESPN personalities should be clickable and 'follow-able' directly in line. Readers should be able to reply, retweet, interact and promote ESPN (hash tags, @ replies, etc). Users reading this content are already paying attention - it's an opportunity to turn attention to engagement. And to turn one reader into a follower and so on.

Why Twitter Images Is Important (Screenshot)

Twitter recently rolled out their native image product (with other media types apparently on the way). It's a simple integration that makes a ton of sense from a product perspective... particularly for Twitter mobile. Twitter received significant attention for the launch because other services reached great scale (Twitpic, yfrog, etc).

From a user perspective, I didn't think much about it until I visited Twitter.com, conducted a search and saw the below screenshot.... and it struck me why images will / should be a core part of Twitter (beyond a clean user interface): it plays a key role in Twitter search.

Here is a search for "sportsguy33" (the Twitter handle for ESPN's Bill Simmons). Beside keyword search are now Top Images of Bill Simmons. These are arguably more relevant and timely than the text being surfaced. Ultimately, the combination of Tweeter + text + image will make for a more compelling, more powerful and more differentiated search experience:

Facebook Clustering Feed Posts by Content. Topical Hubs, Search Logical Next Steps?

Facebook has long clustered feed posts by type: friending people, changing profile pics, playing games, etc. Here are two examples of Facebook clustering feed posts by content... which is a bigger & more important concept as it suggests a deeper focus on search and relevance (both on and off Facebook.com). Both examples happen to be around iPhone related posts - one is on Facebook.com's web browser and the other is on the iPad's browser. Notice how it merges content from friends and pages. And obviously some of the content is highly targeted (ie the MyPad and Lifehacker posts are entirely about iPhone apps). Some is not: Pixie Lott mentions the iPhone - but it is not the focus.

In some ways it looks like a topical newsfeed sorted by recency. Imagine this extending to a topical hubs and a deeper search platform / concept.

Twitter Promoted Tweets & Effective Real-Time, Event-Based Advertising

For much of today, my blog was unaccessible because Media Temple had a far-reaching outage.

After unsuccessfully trying to reach my site, I was made aware of this through Twitter (why no email correspondence?)... with a simple search of "Media Temple", there were endless tweets referencing the outage. This of course speaks to the power of Twitter's instantaneous news stream; but surprisingly, it also spoke to the potential power of Twitter's Promoted Tweets ad system. Media Temple competitor Storm On Demand saw this is a immediate opportunity to reach targeted searchers and acquire new users with a specialized coupon. Smart. And Twitter is the perfect system for this short-lived, real-time marketing opportunity.

Facebook is terrific for reaching hyper-targeted users (demographic, location, taste / preference, etc). And this is an example of Twitter's effectiveness around real-time, event-based advertising.